MassMutual reviews

3.5

55% would recommend to a friend

(2,388 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing to work for and very focused on advancing their employees to new positions

Cons

Long hours on the phone

1.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits and flexibility are good.

Cons

Culture is worsening over time. Leaders and employees are disengaged, frustrated, unauthentic, and not genuine. Employees feel disposable and many are overworked. Lots of turnover and many planning to leave. Management is out of touch with workforce /employees. Most managers have very limited understanding of subject matter. Faking their knowledge, reactionary, and threatening. Treats employees like disposable slaves, making people physically sick and full of anxiety. Great marketing to lead you to believe they care about engagement and enablement, but hypocritical and demonstrates the worst of the worst people skills I have ever experienced in my career.

5.0
Jan 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture, benefits, and opportunity for growth.

Cons

Some uncertainty due to current economic climate.

Viewing 523 - 525 of 2,388 Reviews

Glassdoor has 2,835 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.