MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 2, 2025

Feedback

Recommend
CEO approval
Business Outlook

Pros

salary and benefits 4 week remote working

Cons

Hardwork never pays cost cutting - New joined leaders who are not aware of the person make this decision. Notice period for few 1 month and others 3 months

3.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

-work life balance -autonomy -benefits

Cons

-pay is well below average -limited growth opportunities within role without looking to different departments -in person work policy has become so strict there's a concern when something random comes up -departments are constantly being restructured to move forward life long massmutual employees whether they have experience in the type of work department or not. -strong push to move so many roles overseas to save money without thinking about if it's a smart decision for quality.

1.0
Oct 27, 2025

Organizational chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People were sometimes nice and it was an interesting business space. Pay wasn't bad

Cons

The strategy and leadership changed constantly, in often incomprehensible ways. Leadership was often not tech-savvy, or when they were, they were not hands-on enough to avoid chaos.

Viewing 58 - 60 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.