MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 23, 2025

Great people, great benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with and great benefits provided. Nice office to work in.

Cons

People are spread out in different campuses.

2.0
Oct 22, 2025

Unreliable Home Office

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule and location.

Cons

Unresponsive home office. When they do reply, there is very little support. You are expected to conduct your own marketing and gather your own clients but they have a very strict control on how they want to illustrated in the marketplace making nearly any type of media denied. No social media allowed (besides LinkedIn). Very unappealing commission splits in the first few years. You have to pay to work there ie. you pay a technology fee, your own E&O insurance (with their picked provided), and heavy splits go to the company. If you have a 1% advisory fee for your clients, they take 60%.

4.0
Oct 12, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, not overly demanding work.

Cons

Little room for growth long term

Viewing 64 - 66 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.