MassMutual reviews

3.5

55% would recommend to a friend

(2,389 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 24, 2022

Great

Recommend
CEO approval
Business Outlook

Pros

working atmosphere is really great

Cons

nothing to say about this

3.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Back office support and product support

Cons

traditional insurance company, priority to sell MassMutual products, even there are better products out there.

1.0
Mar 23, 2022

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Great benefits, Good pay, Progressive company culture

Cons

Terrible culture in the underwriting department. Work load is too high and underwriters often have mandatory work weekends. Audit is very punitive and doesn't allow for underwriting judgement. Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite.

Viewing 667 - 669 of 2,389 Reviews

Glassdoor has 2,836 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.