MassMutual reviews

3.5

54% would recommend to a friend

(2,383 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people doing the actual work

Cons

Terrible leadership with no experience in procurement, no documented procedures or an understanding of how to manage suppliers.

1.0
Jun 17, 2025

Don't go to HR

Recommend
CEO approval
Business Outlook

Pros

Absolutely none, especially how the operate managerially

Cons

File a formal complaint to HR, with plenty of receipts, and see where that gets you

4.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

competitive pay and benefits. lots of challenge and opportunities to learn but that can vary depending on team/manager. highly variable.

Cons

Senior leadership is a revolving door. constant change. chaos and disorganization.

Viewing 112 - 114 of 2,383 Reviews

Glassdoor has 2,829 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.