MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Fellow employees are wonderful and want to do the right thing and support each other.

Cons

Benefits are below average. Leadership is weak If you speak your mind, you’ll be punished Must be part of the elite clique to succeed

1.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I guess maybe you can use them to get licensed

Cons

They just use kids with grandparents to sell whole life to them

2.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

- You get to keep your commissions from sales even after leaving the company. - Other than quotas, you're free to structure your approach to handling sales.

Cons

- Management is constantly worried about underperformance at an office-wide level, leading to constant pressure. - Less experienced reps are sometimes singled out for underperformance, despite having less time to build a sales pipeline. - Very little opportunity to use other skills, such as portfolio management, market analysis. Solutions are usually just pre-packaged insurance plans.

Viewing 115 - 117 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.