MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
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Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 5, 2024

Has Pros and Cons - Not For Me

Recommend
CEO approval
Business Outlook

Pros

Good pay Good benefits Nice building Beautiful Gym Free food WFH flexibility (my team was hybrid) No one micro managed me (but - no one helped me either)

Cons

My experience was that long term employees (10 years plus) talked to you like you weren't intelligent and you were not welcome. I was constantly fighting for people's time. (I was there for under 4 months and left.) It was impossible to just get basic information to do my job. Poor training/onboarding process. Every meeting felt like a defensive argument, instead of collaborating to find the best solution. This may have been specific to my job role, I know some people who enjoy working at MassMutual. However, this is my honest opinion: I think MassMutual just does so many random layoffs, (and department reorganizations), that the older/original employees have to constantly "prove something" (AKA be defensive and gatekeep information) in order to stay employed when layoffs come. It's the only reason I can think of for this kind of culture, I have never dealt with such a thing before. Currently I have a job I really enjoy now, I am still an analyst, also in a billion-dollar company, but the culture is more inviting and less defensive. Overall MassMutual is not a horrible company, but was not the right fit for me. Felt very "me, myself, and I" not very team player driven.

1.0
May 21, 2018

Terrible engineering culture

Recommend
CEO approval
Business Outlook

Pros

Compensation, vacation days, and 401k contribution.

Cons

Layoff culture leads to backstabbing colleagues, boring problems to solve, virtually no innovation without 'off hours work', upper management couldn't care less about professional growth, and insane ideas of what 'agile' is.

1.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The only good thing I found these last couple of years is the bank, store, hairdresser etc. Managers were helpful and sincere up until the last 4 years.

Cons

You will get no support from HR or elsewhere if you are having an issue in your dept. This I know first hand. The MMWay is such a waste of time. Every day a 15 minute huddle and every week a 1 hour meeting for standard work. Every week a 2 hour problem solving meeting. Even if you have no problems, they will make up problems. To me, aside from the daily huddle, the rest is just a waste of time. The benefits are terrible. The only thing worth being there was for the vacation time. Perception is Reality. This is the same as when you assume. One on One meetings with manager seem to always go well but when it came down to the performance evaluation it was like you were hit with a brick. You are not informed when you are doing something that is wrong or an error has been made on your part during your one on ones with your manager. This will be brought up during your performance evaluation and at this point you cannot do a thing to fix it.

Viewing 10 - 12 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.