MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 3, 2025

Toxic Engineering Organization

Recommend
CEO approval
Business Outlook

Pros

- Good work life balance - 3 days in office

Cons

- Astonishingly bad leadership in the tech org. Leaders who have made bad decisions fail upwards and are promoted, leaving absolute chaos in their wake. The people leftover have to deal with the consequences and receive the blame. Absolutely zero accountability from leadership. - Engineering is being outsourced to India and Romania - Finger-pointing and blame is frequent and rewarded - Scope and goals change so frequently that it is difficult to get anything done

5.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Workculture is more good at this company

Cons

No cons for the company all good

2.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

above average pay, good benefits and training. nice office

Cons

New security leadership team is inexperienced and unprofessional. Leaders do not trust or support their teams. ICs are overworked and in fear of retaliation for speaking up about toxic and hostile senior management. Teams get smaller every day, staff reduced by half and counting with no replacements Lot of teams being outsourced for cheapr labor but theres no transition or contingency planning.

Viewing 118 - 120 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.