MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Apr 11, 2026

Update

Recommend
CEO approval
Business Outlook

Pros

Powerful training and guidance for products and services.

Cons

Poor marketing and strict compliance.

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, location in Boston, and some people that I have met are friendly

Cons

Toxic Favoritism Managers in positions that have no real reason being in said position Too political Needs to reevaluate hybrid policy , maybe 1-2 days onsite instead of 3 Badge swiping that monitor how often you are onsite Pay is below what is expected to obtain great workers

Viewing 13 - 15 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.