MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Established company with a long history. Sadly, the Cafeteria was the only positive experience.

Cons

Management is so caught up with trying to implement the "MM Way" across the enterprise, that they forget that a business is only successful as it's employees. They training was severely lacking with "classes" run by line employees who were more interested in adding their internal resume than in ensuring new recruits make a successful transition.

1.0
Aug 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice and respectful.

Cons

They lead you on to believe that it is a great career path to take and that you will start off making a salary when all along you are on straight commission.

2.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I loved the opportunity that they presented to me. They discussed unlimited income and a lot of flexibility. The was very appealing to me. I was very excited about the future.

Cons

There is virtually no training. I was asked to call on my family almost immediately to try and sell them life insurance. That struck me as a little suspicious. I also received very little career council. The support team only seems to be interested in recruiting.

Viewing 151 - 153 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.