MassMutual reviews

3.5

56% would recommend to a friend

(2,390 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Nov 28, 2017

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location to work. Excellent

Cons

Commute to work is very long

4.0
Nov 28, 2017

Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Owning your own business. Flexible hours.

Cons

Can be a slow start

2.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Those who have an entrepreneurial mindset will do well in this company. Each manager and firm is treated like a business and has the flexibility to act as such.

Cons

The downside of an entrepreneurial culture is that there is not a lot of home office support. They are also a mutual company and whole life products are what you need to sell in order to be successful there. For home office employees, expense allowances for travel are very conservative. If you have to travel, be prepared to pay a lot out of pocket and take the cheapest flights which are not usually the easiest. The benefits consisted of a HDHP so you will pay quite a bit out of pocket for the plan and before they are active.

Viewing 1849 - 1851 of 2,390 Reviews

Glassdoor has 2,837 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.