MassMutual reviews

3.5

55% would recommend to a friend

(2,389 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great culture. Management will work hard to help you advance as long as you prove to them you are a good worker.

Cons

Call center was hard to schedule vacation time. They had blackout periods for 4 entire months where no one was allowed time off. The work schedule was based on performance.

4.0
Jul 12, 2017

Executive Asisstant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is great.. values are on point and its an awesome place to work!

Cons

Could use extra help with phones and coverage

2.0
Jul 10, 2017

Tail of two worlds

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO with a vision and great intent. Nice people.

Cons

Lack of clear direction from the Executive team . Desperately needs real marketers to build a brand for the next generation Struggles with an old world mind set and new age demands

Viewing 1894 - 1896 of 2,389 Reviews

Glassdoor has 2,836 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.