Is MassMutual a good company to work for?

MassMutual has an overall rating of 3.5 out of 5, based on over 2,836 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at MassMutual to a friend and 51% have a positive outlook for the business. The best reviews about MassMutual have been left by employees working as Internship , Data Scientist and Financial Analyst .

Does MassMutual pay their employees well?

According to anonymously submitted Glassdoor reviews, MassMutual employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MassMutual. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at MassMutual?

55% of MassMutual employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MassMutual 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MassMutual?

Financial Advisor (236) , Financial Services Representative (130) , Financial Services Professional (84) , Intern (61) , Customer Service Representative (43) , Financial Representative (39) , Project Manager (30) , Director (27) , Consultant (24) , Agent (22) , Insurance Agent (22) , Business Analyst (21) , Account Manager (20) , Sales Representative (20) , Financial Professional (18)

What are the pros of working at MassMutual according to real employee reviews?

"Benefits and holiday/vacation time were great" ((in 243 reviews)); "Great people and tasks were not very demanding." ((in 172 reviews)); "Culture is great and flexibility for work life balance" ((in 111 reviews)); "Good work hours and work/life balance" ((in 108 reviews)); "You learn how to deal with rejection and Sandler Training is a good tool for life" ((in 90 reviews))

What are the cons of working at MassMutual according to real employee reviews?

"There is no salary so if you have a a difficult month getting business you have absolutely no income" ((in 89 reviews)); "No base pay commission only commission rates are lower with MassMutual than some other companies." ((in 67 reviews)); "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." ((in 41 reviews)); "Upper management could care less about anyone but themselves and THEIR boss." ((in 19 reviews)); "Too much favoritism" ((in 12 reviews))

What are employees saying about MassMutual layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MassMutual layoffs and their outlook for job security at MassMutual in 2026.

What are the top reviewed MassMutual locations?

Springfield , Boston , New York , Enfield , Phoenix , Houston , Bala Cynwyd , Philadelphia , Charlotte , San Francisco , Chicago , Atlanta , Walnut Creek , Pittsburgh , Fort Lauderdale , Richmond , Raleigh , Scottsdale , Minneapolis , Los Angeles , Seattle , Lake Oswego , Warren , Buffalo , Virginia Beach , Southfield , Dallas , Cincinnati , Portland , Amherst

MassMutual reviews

3.5

55% would recommend to a friend

(2,389 total reviews)

Roger W. Crandall

73% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,389 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jun 6, 2017

investment specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work life balance, networking opportunities , flexible schedule depending on the department

Cons

not much opportunities for growth unless working in the home office, pay isn't great

5.0

May 28, 2017

Great team environment!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly, focused employees . Very helpful and supportive of one another. Purposeful work with a lot of variety. Opportunities to use many skill sets, such as presenting, writing, researching, analyzing,promoting and more. Many professional development opportunities,as well.

Cons

Limited remote work or telecommute opportunities. No ability to complete the many aspects of the job that can done anywhere,anywhere. Case management requires a lot of time sensitive paperwork to be regularly done.

4.0

May 26, 2017

Overall a good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some great people working for the organization, and the office atmosphere is enjoyable. Benefits are good though there aren't a lot of options for medical coverage.

Cons

Various departments within the organization do not work together effectively. The expectation is that the rank and file employees hold each other accountable for working as a team, but mid to senior level management fails to hold their counterparts accountable. Company is way behind on technology in some areas.

Viewing 1903 - 1905 of 2,389 Reviews

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Jobs at MassMutual

COLI Sales Consultant

Information Security Analyst

Assistant Project Manager

Suitability Principal

MassMutual

MassMutual reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

investment specialist

Great team environment!

Overall a good place to work

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Jobs at MassMutual