MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 22, 2015

A few years in and opportunities exist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

offers good benefits, most people are passionate about their work, opportunity to have an impact on culture - as long as the company is committed to making changes

Cons

IT changes strategy often and has difficulty engaging all levels of management to ensure success, which leads to frustration

3.0
Jan 20, 2015

Workplace Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The independent nature of each agent conveys an element of independence that allows you to determine the best way to accomplish tasks without much micromanaging

Cons

There is lacking a sense of responsibility from management regarding the agents operations. Generally if you hit a roadblock, you are on your own.

3.0
Jan 16, 2015

Intern Program

Recommend
CEO approval
Business Outlook

Pros

Learned a lot, collaborated with other interns

Cons

Wish I could have explored other departments

Viewing 2080 - 2082 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.