MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 16, 2021

Good but not the greatest

Recommend
CEO approval
Business Outlook

Pros

Others will assist if needed Communication can be better Organized and the process is handled well Hours are very flexible

Cons

Training can be better Commission based so it can get overwhelming and stressful No such thing as teamwork Favoritism definitely exists in this company

4.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Many pros here, the working environment is very good, respectful and collaborative works across teams. The DS team is kind of newly built, but with a great shape of support. The engineering team or called DS software engineering team work closely with DS team, they handle pretty much everything underline for database, data management, software framework for you. The deployment of work is so easy. The database using Vertica other than some free versions by most of other companies which is the best I see so far, pretty quick and time saving to get your work done. There is a data science development program called DSDP owned by the company. Many asians students from some southeastern countries finish their Master's degree together with MussMutual. The admission to the program is quite competitive, they work closely with company's DS, which is a good opportunity for both sides. So the high level management is pretty good in making the work easy. The pay is kind of standard in financial area, not outstanding, not better than IT.

Cons

For cons, a lot either. It is an insurance company, so not really a finance company trading the equity or a technical company. If you expect your manager cares about the techniques or efforts you put, then forget about that. Many of themselves know much less than you. The business model is simple, the DS team is just trying to make stakeholders happy. You manager do not care and does not have time to care about what you do. You may put a whole among of efforts to your project, your manager would not know it or would just give you a bad end year review because you say something that does not make the stakeholder happy or does not make your manager happy. This should be the main reason I see many fokes left, the company is hard to keep people with good skills. No one really care about techniques. Actually, there is no such a need here, even in the DS team, many productions are on-demand base or mainly based on shiny R apps to illustrate something or to save time for stakeholder, not really machine learning or AI based. About 80% projects are in such cases.

1.0
Jun 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Strong emphasis on female leadership and diversity and inclusion. Progressive employer for employees with special needs and strong overall compensation plan.

Cons

Continuous reorganization leads to morale drops. Company quickly makes dramatic shifts in strategy leading to many unfinished and abandoned projects. Many employee casualties along the way.

Viewing 211 - 213 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.