MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 16, 2013

Good Company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Company to work for.

Cons

Employees feel that the management do not listen to them.

3.0
Jul 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules. Excellent work / life balance. Great people. Rewarding work environment with the flexibility to take on additional responsibilities to build skills.

Cons

Opportunities for upward growth and mobility are limited and the organizational politics are considerably difficult to navigate. In many areas the leadership has trouble making decisions and the culture can be very self-serving.

5.0
Jun 26, 2013

Top Notch Insurance Company

Recommend
CEO approval
Business Outlook

Pros

Excellent products. High ethical standards. Excellent brand recognition. As with any sales position, you efforts will determine what you earn. No limit on what you can do.

Cons

Since each office is operated by an independent General Agent, culture, training, staffing, etc can be very different from office to office. Administrative staff is paid by each GA, not the home office. GAs tend to be tight fisted with salaries and it can be reflected in quality.

Viewing 2170 - 2172 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.