MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 24, 2019
Recommend
CEO approval
Business Outlook

Pros

I spent many years in financial planning. Mass Mutual and other insurance companies in general are a joke and take advantage of client ignorance. AVOID.

Cons

Despite what a manager or recruiter will say, you will not own your business. You will sell insurance products they want pushed and expect their quota to be met. This is not financial planning. This is not helping people. You and your clients will suffer by affiliating with Mass Mutual. Their sales quota are determined by LADL sales (life, annuity, disability, long-term care). If you actually want to help people, work with an independent broker-dealer or RIA.

4.0
Jul 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great development opportunities, great company

Cons

The call center is underpaid for what they are expected to do. Micro-management to the extreme.

Viewing 217 - 219 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.