MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 18, 2013

General Agent

Recommend
CEO approval
Business Outlook

Pros

Great upside compensation potential for as long as you can stay out of the cross hairs....

Cons

culture of managing by fear. The average tenure of a MassMutual GA is only about 6 years. Roughly 10% of their GA's are terminated each year and once a GA leaves MassMutual, they do all they can to "blacklist" and keep the GA's from moving to competitors. There is also an unethical culture in the compliance and legal areas of the company. company has a long history of circling the wagons whenever they make a mistake and look for someone to "throw under the bus" Putting agents and GA's in financial ruin.

3.0
Apr 16, 2013

Moderate brokerage/insurance firm

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It all depends on how you start out with who you have as your mentor. Very flexible

Cons

High emphasis on insurance, low on investments.

2.0
Apr 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Given a lot of freedom and opportunity to make good money after a couple years. You can really help people you work with but very hard to succeed if you have a family or any bills to pay

Cons

After you fall off of your financing contract, which you will, it becomes very difficult to survive. You will also find out that when you do, any residual income you would have received is no longer paid unless you get back on financing. This is where you need that residual income the most and then all the sudden it is gone. Work life also depends on your GA, we had two, the first was amazing, the second left much to be desired.

Viewing 2227 - 2229 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.