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      MassMutual

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      MassMutual reviews

      3.5

      55% would recommend to a friend

      (2,383 total reviews)
      avatar

      Roger W. Crandall

      72% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Nov 14, 2012

      Great for established agents, but be weary if you are new to the industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product line and fantastic training for sales force. Excellent commissions.

      Cons

      Can feel like a shark tank a lot of the time, very little support or training in regards to prospecting.

      2.0
      Nov 12, 2012

      Bureaucratic, red-tape nightmare and endless frustration for IT Staff

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      From an IT perspective you get exposure and experience to the latest Technology. The people you work with are the best asset and make the job worthwhile. They pay well, although it could be better since the money they offer is not enough to stave off any competition. flexible hours -- although this depends on your manager, which could change at a moments notice. work from home options -- although again, this depends on your manager and some feel the need to micro manage more than others.

      Cons

      No consensus of direction from Executive leadership. Talk to several difference Executive leaders and you'll all different visions from all of them. SDLC is not structured for IT infrastructure --- huge amount of stress. This is not due to the SDLC process itself, but the lack of any real effort to make it work for IT. Overall SDLC process is a nightmare. For IT, you are the Subject Matter Expert if something is broken. If it's a Design or Architecture question then the experience and perception is your Expertise is null and void. Summary for IT staff -- If you like working in the movie Office Space and having your Expertise ignored -- come here!

      4.0
      Nov 1, 2012

      Great place to start a career in life insurance

      Financial services professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Senior managememt really cares about you and wants you to succeed. Excellent training, mentoring programs, competitive commision structure, could be a great career for someone who is good at building a book of business. Solid and stable company. Great people to work with. Everyone is really geniune and knowlegable. Very professional work setting.

      Cons

      Tough industry, have to be good at prospecting, no base salary, have to pay for your own marketing, turn over high.

      Viewing 2251 - 2253 of 2,383 Reviews
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      Glassdoor has 2,829 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.