MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Good clean reputation, great leadership on the sales side

Cons

More overhead is being passed on to the agents. Benefits are being less attractive each year.

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- diversity in projects, you have the opportunity to work on multiple projects variety in technologies: RESTful APIs, Kafka, relational and non relational databases, AWS, Docker - performances are rewarded, evaluations are made and bonuses are granted - full perks package and corporate events - room for improvements in solutions and technologies, even though I proposed a solution, it was appreciated, even though it was not approved due to technical skills of other team members, at least I had the opportunity to work on a better solution to fit better the team's scope.

Cons

- accesses: you need to request access to service desk for every system, which is not necessary a bad thing, security reason, not to have access where you should not have access, but might become a bit annoying to request accesses for n pieces where you need to have access to do your work.

3.0
Jan 30, 2026

Toxic manager

Recommend
CEO approval
Business Outlook

Pros

Company is good like it provide home pickup and drop and snacks

Cons

Toxic manager, micro managing, unwanted pressure

Viewing 2257 - 2259 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.