MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Nov 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Free transport Employee benefits No work pressure Great culture Free snacks

Cons

Work from office for minimum 3 days. Less hikes Less bonus

1.0
Mar 23, 2022

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Great benefits, Good pay, Progressive company culture

Cons

Terrible culture in the underwriting department. Work load is too high and underwriters often have mandatory work weekends. Audit is very punitive and doesn't allow for underwriting judgement. Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite.

Viewing 2269 - 2271 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.