MassMutual reviews

3.5

54% would recommend to a friend

(2,383 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 15, 2012
Recommend
CEO approval
Business Outlook

Pros

as a field agent, I feel like the company works for me. It is nice to feel like they understand how challenging my career is and really work with the sales team.

Cons

not a lot of assistance with capital investments. It is very hard to continue to grow, because every dollar is out of your own pocket.

2.0
Jul 10, 2012

Used to be a good company to work for...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation time, 401(K)/Pension plan. Easy access, gym

Cons

After initial re-org (forgot what they called it -something about "excellence" when top down layoffs started, upper level mgrs were put in roles they were not suited for nor did they take the time to understand. The messsage our area heard was basically- be happy you have a job, and you are all replaceable. This was a company I was in for over 15 years and the plan was to do in daily, do a great job, give 100%+ all the time, and then retire. Well, if you were not the "bosses buddy" that did not happen. Nice company to start with, ended up not a nice company. Focus was only on the bottom dollar.

4.0
Jun 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Freedom and flexibility to choose how you want to build your practice. Excellent support with product knowledge and access to information. Excellent products to provide to your clients.

Cons

There seems to be a lack of training in language for new recruits with contacting prospective clients and communicating the goals of their relationship. Commission only position, but some financing is available to people new to the industry.

Viewing 2272 - 2274 of 2,383 Reviews

Glassdoor has 2,829 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.