MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 12, 2010

Eh.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a corporate job. Relatively easy work with regular hours and nothing too challenging. Management was pleasantly accommodating to help ensure a good work-life balance.

Cons

It's saddled with a very deeply ingrained bureaucracy which, while necessary for their line of business, heavily influences the corporate culture. The company is very much "this way sorta works, let's not touch anything and hope it continues to work".

1.0
Jun 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Job performance is rarely defined or assessed...so it's hard to fail. Very socialist compensation since the only way you can reward the high performers is to slam the low performers. Since this is a company that abhors conflict or honesty, that means almost everyone gets the same salary increase. So, you're just stupid if you work hard or long hours.

Cons

Why would you work where you can't get promoted on merit and aren't rewarded unless you suck up to the kings? If you are a technical expert, no one cares. You have to manage people to get promoted. There is NO room for really valuable technical contributors. Stay away from actuarial (bunch of arrogant power mongers who passed exams in the 1970s and know nothing about current products and methodologies), IT (they demonstrate day in and day out that they don't know and never knew how to write a program, to test programs methodically, write specifications, or manage others who do know how to perform IT tasks!), financial planning (let's just say that if no one believes your long range plan and that's only a 2 year projection, you are really bad) , or accounting (manual band aids are the solution to everything and no one knows how to checks the results for reasonability. They just get someone from every contributing area to sign a statement that their little piece is right!) jobs. No one where this company is going. The strategy is to sell more. Ideally sell more whole life, no matter the cost.

2.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Good clean reputation, great leadership on the sales side

Cons

More overhead is being passed on to the agents. Benefits are being less attractive each year.

Viewing 2341 - 2343 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.