MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Feb 20, 2026

Awesome company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is very good and cool

Cons

Some aspects might make you feel like service org

3.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

can be a good learning experience for someone who wants to be in the business, especially if you have a great market or have a god mentor

Cons

not suggested for an entry role out of college, super tough business but great if your transitioning from a different firm. limited to no pay and if your not good on the phone or being able to talk to just about anyone your in a bad spot.

4.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

They balance work life schedules very well

Cons

Mandatory OT was expected when it got busy

Viewing 22 - 24 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.