MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 12, 2015

Policyholder Service Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people and work environment. Abundant choice of services available at work location. Had no real problems with taking time off, but I did not really take much time off.

Cons

Average working 45 to 50 hours a week. Goals set by management were not realistic, since they were never met. Issues or problems with your work where not identified on a timely basis.

2.0
Jun 23, 2015

Life Insurance Underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company.

Cons

Constant unrealistic production quantity and quality expectations. Expected to produce at high level while auditing standards are continually made more challenging.

1.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a bit of freedom with the position and allow you to find your niche. Unlimited income potential and unlimited commission.

Cons

Well, granted you can find your own niche. But how the hell do you find that niche. The amount of knowledge to get started is very difficult. Sell your project 200 and hope they buy. Bad that no real support except training is all the same ole whole life this, deferred income annuity that, and disability. Hope you don't have any blue collar clients because they won't get approved. Many many unfulfilled, empty promises. When I asked about those I was asked what I received in writing. Stupid of me for taking the GA's word on how he is willing to help. Consider yourself warned.

Viewing 262 - 264 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.