MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 15, 2024

Slow as molasses

Recommend
CEO approval
Business Outlook

Pros

Good place if you want to chill and retire

Cons

Its like the state government, moves very very slowly. Just keep opening those JIRA tickets.....and wait and wait and wait...

4.0
Jul 12, 2024

Good Potential

Recommend
CEO approval
Business Outlook

Pros

Good Potential Earnings Fleixble Hours

Cons

Always Busy Dealing with Customers Sometimes

3.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

MassMutual seems to really care about the well-being of their talent, investing in an annual stipend for various well-being costs, offering mental health support, and a flexible schedule depending on your role

Cons

The company is so large that it takes a while for change to be made sometimes. Things can get lost in translation and sometimes there is no clear path when you are trying to get answers. Upper management is super secretive about some things and depending on your career path there is not a lot of room for movement upwards. They also seem to invest more in people that are early in career and not so much to people that are tenured or further along their career path which could be a pro or a con depending on which side you are on.

Viewing 268 - 270 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.