Massage Envy reviews

3.1

38% would recommend to a friend

(7,410 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and that’s all

Cons

Young and bad management , awful pay

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Massage Envy Response
2mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quiet setting, very clean, easy to open/close

Cons

Bad management, they don’t seem to keep front desk people on the team very long, perfection is expected, not treated with respect or valued as a member of the team, treated unfairly

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Massage Envy Response
2mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexiblity Free or discounted services Great Culture

Cons

It's a tough management job. Lots of moving pieces and difficult personalties. Have to have very strong people skills.

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Massage Envy Response
2mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
Viewing 46 - 48 of 7,410 Reviews

Glassdoor has 7,511 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.