Massage Envy reviews

3.1

38% would recommend to a friend

(7,410 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool coworkers and flexible schedule

Cons

This location has ongoing issues with organization, communication, and management consistency. Basic operational concerns, including supplies and workflow, were not handled effectively, which impacted both staff and overall experience. There have also been continued and unnecessary complications retrieving personal property after separation, including refusal to return an item intended for personal use. Overall, many of the challenges here felt avoidable and reflective of poor management decisions rather than isolated issues.

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Massage Envy Response
2mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
2.0
Apr 11, 2026

there are better places

Recommend
CEO approval
Business Outlook

Pros

1 free massage/ facial a month

Cons

not flexible with schedule, lots of drama at work, we get paid less than what is said on application and there aren’t many benefits. Also management isn’t really available when needed.

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Massage Envy Response
2mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
4.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great, cultural, great schedule. I really liked it there.

Cons

No cons that I can think of right now

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Massage Envy Response
2mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
Viewing 52 - 54 of 7,410 Reviews

Glassdoor has 7,511 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.