Massage Envy reviews

3.1

38% would recommend to a friend

(7,410 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to start in front desk/admin.

Cons

Occasional drama with, personal matters being discussed in front.

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This was one of the first remote jobs they had created in the New England area, letting me work from home. Great benefits, competitive pay, and competent management helped create a solid working environment. Was also able to get free monthly massage sessions as an employee there!

Cons

Sometimes it was difficult to reach certain clinics for help due to some short staffing or peak busy time frames. Compared to other jobs, there were higher chances of dealing with entitled or bossy clientèle due to the nature of what we provided.

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
3.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

-consistent work -consistent schedule -no need to promote yourself -good as a new therapist out of school to gain experience -free massage for hours worked

Cons

-short appointment times -often feel rushed -pay is low compared to what you could potentially make at a day spa

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Massage Envy Response
3mo
Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
Viewing 70 - 72 of 7,410 Reviews

Glassdoor has 7,511 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.