Massage Envy reviews

3.1

38% would recommend to a friend

(7,412 total reviews)
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Todd Schrader

42% approve of CEO

34% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Jan 29, 2026

A job

Recommend
CEO approval
Business Outlook

Pros

Consistent clientele with very little time between for transition

Cons

Low pay for experience therapists

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Massage Envy Response
3mo
Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management, nice coworkers, fair pay between all employees, very flexible schedule

Cons

Not many that I can think of, but could definitely prioritize hiring bilingual staff

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

tips, schedules,pay, calling off and free services

Cons

management, rude clients, cleaning and cameras

avatar
Massage Envy Response
3mo
Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
Viewing 91 - 93 of 7,412 Reviews

Glassdoor has 7,513 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.