Massage Envy reviews

3.1

38% would recommend to a friend

(7,408 total reviews)
avatar

Todd Schrader

42% approve of CEO

35% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

7K reviews
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a really good team here and it feels more like a family than just coworkers Employee discounts and free monthly services We do lots of events for skin care and collabs with schools and clubs The atmosphere is overall amazing! The clinic manager and owner are very understanding people and make you feel comfortable.

Cons

Call outs (provider and front desk) can be very stressful There are lots of promotions going on constantly, so it's easy to get overwhelmed and burnt out from sales.

avatar
Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work like balance the people actually care here gets a free service every month

Cons

most days are hard especially sundays working 9 hours straight last minute call outs bring much stress

avatar
Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy working with the Massge Envy Dr Phillips team. The management team is completely invaluable to me. As a front desk agent, I am always met with help, encouragement, advice and pointers to perform above and beyond while working. This is the best team I have ever worked with. The comfort and confidence I have gained while working at massage envy has changed my life.

Cons

We’re always so busy sometimes.

avatar
Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
Viewing 22 - 24 of 7,408 Reviews

Glassdoor has 7,509 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.