Mastercard reviews

4.1

82% would recommend to a friend

(7,756 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,756 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Feb 12, 2020

Personality over Productivity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful company that does value more of the life than work in the work/life balance conundrum. Benefits are stellar, but are slowly regressing to the mean over the past few years

Cons

May be different in other departments, but personality is rewarded more over productivity. Who you know is more important than what you know. Be aware of preferential treatment of those tagged as having potential, but lack results. Once a strategic plan is in place, then there is little to no adjustments to even though there would be time and cost savings. Very top heavy, and spending way too much time, money, and resources on "fixing the culture"

3.0
Dec 28, 2019
Recommend
CEO approval
Business Outlook

Pros

- There is plenty of potential to do more great things in the industry with great people - Excellent year end bonus - Clean campus - Depending on team/org, difficult and interesting problems to solve. Not just CRUD services.

Cons

- Change averse - Ancient development tools and practices. Legacy platforms will never be a thing of a past but modernizing how we work on them is imperative. Bleeding edge is not necessary or practical but we need to at least be in the 21 century. Much talent has been lost as a result of this stagnation. - Out of control corporate security. I 100% understand the need to protect IP but there must be balance. Innovation is strangled by the “culture of no” mindset that corporate security has. Getting new tech and tools approved requires their blessing and is often times an act of congress. - WFH is discouraged, depending on your manager/org. The main office is pretty far from St. Louis and there is no satellite office. Again, this is going to impact talent retention and recruiting if WFH in the age of the internet is treated in the manner it is. Managers that “like to see their people” is not a good reason either - Main office is out of space. Why is WFH discouraged again?!?! - Depending on your management/org, there is a lot of favoritism. Only certain people are invited to take part in architecture/roadmaping, interviews, travel, etc. - Inter-team relationship is often times adversarial and mostly requires escalations in order for action to happen. - Year end bonus structure changed this year. Depending on what team you’re on, it’ll be harder to earn 100% - Unless you’re lucky enough to have a good manager in a good org, lip service is paid to career advancement unless they are forced to address it (shopping around internally and externally) - Contractors are third class citizens.

2.0
Oct 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay, technology, pto

Cons

Trying to move them into the current century is like pulling teeth. They don't want to advance or secure the brisk because that takes too much work.

Viewing 352 - 354 of 7,756 Reviews

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