Mastercard reviews

4.1

82% would recommend to a friend

(7,756 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,756 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

As a Business Consultant I get to work on multiple clients with multiple teams, so I have exposure to different industries, types of projects, and people to work with all the time. It makes every day have something new and keeps the challenges exciting and rewarding. There is a little bit a travel (1-2 times a month), so just enough to have different experiences but not so much that it takes over your life. Within a year at APT I have had tremendous opportunity to work with executives of large companies, having even presented in person to CEOs and CFOs. There is a lot of growth opportunity and I can continually ask for specific type of work I might want to get involved with. For the SF office in particular, the work space is relaxed and fun. We are still small enough where we really get to know each other and there are a lot of ways to be social with coworkers. We have office sponsored events several times a month in addition to the smaller more spontaneous hanging out. In the end, I truly believe in what APT is trying to do as a company, and that makes the work so much more meaningful. We are a software firm, but we really think about how business people will interpret our analytics. We are a consulting firm, but our recommendations are based on data driven results. We build well rounded people who don't just do their job, but get involved in other parts of the company, from recruiting, to product development, to marketing, to culture building.

Cons

APT could improve its recruiting to widen its candidate pool. There are sometimes obvious gaps in diversity. Luckily, there are various efforts in the works to try and tackle this. Not being in DC can sometimes be frustrating. We are increasingly growing as a global company and we need to think more about how to improve cross office communication, collaboration, and culture. We are definitely not a 9-5 job (I would say 50-55 hours is the average), and there are some later nights and stressful situations. Usually if you're staying late, though, it's with your team and for an important reason so everyone feels motivated to get the job done. We also are compensated enough to make it worth it.

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Mastercard Response
9y
It’s wonderful that you are having such an enriching work experience as a Business Consultant. I hear you on widening our candidate pool - we do have work to create a more diverse employee population. But we are focused on it and recognize this is a gap. We are excited about the initiatives of our Business Resource Groups, such as the Women’s Leadership Network, PRIDE and the Latin Network and committed to taking action in recruiting to improve the diversity of our hiring efforts. And I agree, as we grow across the globe, maintaining our company culture is absolutely paramount and increasing our cross office collaboration and communication is as important as ever.
4.0
Aug 19, 2016
Recommend
CEO approval
Business Outlook

Pros

APT is a compelling alternative to traditional consulting (MBB), and exposes its consultants to advanced statistical concepts and data manipulation skills. Quality and range of exit opportunities are pretty comparable to MBB, albeit you won't have the name recognition. If you see yourself leaning more towards a career in the technology industry (PM, data scientist), this place will prepare you far better than traditional consulting. APT has a phenomenal business outlook. When I joined, the company was growing 25% YoY, and still is today. In fact, some of our biggest problems involve having too many things to do for its consultants. The people here are exceptional, and are very open to giving feedback, should you ask for it. The company is not yet a household name within consulting, but has some level of name recognition amongst recruiters, consultants, clients, and classmates. Despite this, APT has excellent business school placements - this year, we have 2 people in our SF office (~45 people) alone going to HBS. In the DC office, I know of several more who are going to Stanford GSB. There is a wide variety of tasks that business consultants are exposed to, including data manipulation, analysis, presentation, and client relationship building. We work with a wide number of industries, spanning traditional retail, CPG, pharmaceuticals, entertainment, technology, restaurants, hotels, finance, etc. The work life balance is generally good, and this is bolstered by a culture of traveling only when necessary. Standing desks, monitors, keyboards, noise cancelling headphones, and more are all provided to consultants to help them be more productive. There is room for international travel, and transfers across roles (e.g. consulting to marketing to product management) or regions (SF to DC to Australia to Taipei) still occur every year.

Cons

APT staffs its consultants across a number of clients. Most consultants here are on at least 5 clients, which means that the work can be very spiky. Compensation is the best in the consulting industry for the entry level, but is quickly outpaced around 2-3 years in. This growth rate will be irrelevant if you only plan on staying 2 years or less. Due to lots of turnover across consulting clients, consultants need to constantly retrain new non-technical employees in the complicated analytics that our software performs. Helping clients figure out which buttons to click is a tremendous exercise in frustration. The work can quickly become repetitive, but that is also due to how effective the software is at mapping a diverse set of problems down to the same problem - test vs. control scientific experimental design and analysis. There is a huge amount of turnover in the SF office, which leads to consultants often being asked to fix things that are poorly documented, without any original context.

4.0
May 27, 2016

Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has Good benefits, the campus is nice with cafeteria and other ammenities

Cons

too much politics to advance career, there is always to much going on as they buy more companies

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