Mastercard reviews

4.1

82% would recommend to a friend

(7,702 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jul 18, 2015
Recommend
CEO approval
Business Outlook

Pros

-Good business model, will be around for a while -looks good on a resume

Cons

-no career advancement -hr people are just benefit managers, focus is hiring externally -pay is average -VERY political, if you aren't in the right group your performance is irrelevant -hr has an attitude that employees should consider themselves lucky to work here

2.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The future, after 5-8 years, then more of the dead wood is gone; CEO has great promise but style may be stifling open conversation and decisions based on facts

Cons

Senior managers are waiting for retirement, don't care to advance business or manage their staff, they either try to do as little as possible or spend their time creating crises or complex projects that don't make sense; HR is useless, keep incompetent managers, ignore talent under their noses, focus too much on outside talent, they just manage benefits

2.0
Jan 24, 2015

I hoped for so much more

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lofty but achievable goals, driven by innovation, working with some of the worlds best technolgists. They will provide what you want and need to be innovative.

Cons

"Not everyone can be successful" they say. Anyone at mastercard has heard this excuse time and time and time again. To be "successful" or above, you have to stab your trusted co-workers in the back and constantly try to one-up the next guy, even if they too are trying to be successful. Favoratism rules - not quality of work. Are you a close friend of a Sr. business leader?...cool. You get ALL the rewards regardless of work output or ideas, or efforts! No worries. Do you have creative and innovative ideas...awesome! Just don't expect to get any credit or a raise or bonus for them because your manager will claim that for himself. You simply can not get ahead without hurting someone else. Its a poor "statistics" based review policy and is so DE-motivating to me over the years that I had to leave. No matter how hard I tried, pushed the envelope, or got involved, follwed the promoted processes, did everything and everything I could think of... i couldnt get ahead. Lastly - TOO many overseas contactors! Don't get me wrong, some of these guys are awesome -- but many (or MOST rather) can't hold their own to save their life, and when they do aquire a skill, they quit and go somewhere else. Complete waste of everyones time and company money. FTE's spend a lot of time covering for their mistakes and fixing what these "Teflon coated contractors" create. Not that we get any credit for it, but FTE's tend to do the work of 4 brain-dead, timeclock driven contractors. FTE's are results driven and most contractors only care about billable hours. Which would you rather have creating your next great product??

Viewing 37 - 39 of 7,702 Reviews

Glassdoor has 9,388 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.