Mastercard reviews

4.1

82% would recommend to a friend

(7,756 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,756 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Aug 26, 2014

Great company

Recommend
CEO approval
Business Outlook

Pros

Pay is good compared to others

Cons

Being mean to people most of the time

2.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co workers, nice environment, meaningful work. Good benefits!

Cons

To advance - you really have to be part of the "in crowd". Once a part of the in crowd - standard HR rules do not apply. Many managers do not have management experience and policies are not applied fairly. Friends are given good assignments and allowed to "work" from home on Fridays. Several managers are known throughout the co to have unreal expectations of their reports and are more focused on their own advancement than supporting the team. Routine 60 - 70 hour weeks are standard under some managers. Complaints to HR go unresolved.

3.0
Apr 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The work was challenging; I was never bored. The on-site facilities (fitness center, cafeteria, company store) are new and well maintained. The 401(k) plan is 100% matched up to 6% of the employee salary: that's unheard of! The recent annual bonus and profit sharing amounts have been generous.

Cons

Never got a chance to be proactive. The project was based on 2 third-party software applications that were over-customized to perform tasks it was never originally intended to perform. The original installation was held together with Unix shell scripts and manual efforts assigned to the off-shore development team. Further enhancements continue to strain these delicately-balanced fixes. Immediate project management only got involved during a system incident (which occurred nearly monthly); otherwise, they were nowhere to be seen or heard from. Promotions did not appear to be merit-based, but whether you were a part of the good old boy network. Newer cubicles are now smaller: in my area, an aisle of 15 cubicles were resized to 19 cubicles.

Viewing 388 - 390 of 7,756 Reviews

Glassdoor has 9,450 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.