Mastercard reviews

4.1

82% would recommend to a friend

(7,757 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,757 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Provided consistent opportunities for career progression and training - Generous PTO - Committed support for military reservists

Cons

- Sprawling bureaucracy with challenges identifying source of internal policies and updating them - Geographically separated teams coordinating across time zones made for late nights and early mornings - Communication of priorities up and down the internal hierarchy was decent but could be improved

3.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great benefits - Very relaxed working hours - Friendly people - Suitable for those with a family - Good number of work from abroad days

Cons

- Innovation is purely for the headlines, but in reality no innovative work is ever carried out beyond a pilot - No real sense of drive, lots of employees coasting - Very poor product management practices - No opportunity for those early in their career to develop skills beyond the first 3-6 months - Low standards for what hard work is but simultaneously don’t reward those who do work hard - Slow and rigid career progression - Strategy is rarely backed by data, direction is typically given by gut feel from an executive regardless of if the data supports the decision

Viewing 424 - 426 of 7,757 Reviews

Glassdoor has 9,451 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.