Mastercard reviews

4.1

82% would recommend to a friend

(7,786 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,786 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Nov 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Good place to work. Innovation all around . Technology and product work together to create great user experience. Good labs and healthy work environment.

Cons

Nothing much for this. May be they can locate office outside NYC for eased of commute. More knowledge sharing hub talks.

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Mastercard Response
9y
Thank you for your thoughtful feedback and suggestions.
2.0
Oct 30, 2016

Business Leader

Recommend
CEO approval
Business Outlook

Pros

Nice HQ facilities and amenities. Located in beautiful Purchase, NY. Great pay and benefits. Interesting people to work with and diversity is prevalent.

Cons

Only the selected few are successful at MC. Org. structure has too many layers of middle management (SBLs and Group Heads) who are out of touch with the needs and issues of the company. Processes and systems are very backward, and it takes forever to get anything done. Too much politics and favoritism - it appears a core group of people are recycled or moved around and giving opportunities to advance their career. The culture is one of fear and retaliation resulting in a complacent attitude and fear of making changes or improvements. The company is constantly laying off and reorganizing without any future goal in mind. This creates a culture of chaos and constant upheaval not to mention the low moral it creates among the employees. Fire drill demands and unrealistic workloads are an everyday occurrence. Oh I can go on... but I'll stop here.

5.0
Oct 29, 2016

Software Engineer

Recommend
CEO approval
Business Outlook

Pros

- Fun and collaborative culture - Strong focus on career development and progression - Have opportunities to work on projects that interest you - Get to share your work with Senior VPs and the CTO - Everyone's opinions are heard and appreciated, no matter how long they've been with the company - Have a strong focus on innovation within the company - Collects employee feedback often to make improvements to the company - A lot of great perks (vacation, free food, game room, etc.)

Cons

The company is starting to grow rapidly, which means there will be challenges with keeping the company culture intact, although I think the company is aware of this and is taking the right steps towards ensuring this isn't an issue.

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Mastercard Response
9y
Thank you for providing this feedback! It’s great to hear that after being here for less than a year you have been working on projects that interest you and are experiencing development in your career. As you’ve noted, everyone’s opinions are heard and we appreciate all of the feedback we receive from our employees. As we grow, we will certainly make it a priority to keep gathering employee feedback in order to maintain and improve our strong company culture.
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Glassdoor has 9,488 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.