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      Mastercard

      Engaged Employer

      Mastercard reviews

      4.1

      82% would recommend to a friend

      (7,784 total reviews)
      avatar

      Michael Miebach

      87% approve of CEO

      81% positive business outlook

      Ratings by demographic groups

      Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,784 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      8K reviews
      4.0
      Sep 22, 2016

      Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working hours, good supervisors

      Cons

      Late-night calls with US counterparts.

      5.0
      Sep 21, 2016

      Consulting with an analytical and software spin

      Business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a Business Consultant I get to work on multiple clients with multiple teams, so I have exposure to different industries, types of projects, and people to work with all the time. It makes every day have something new and keeps the challenges exciting and rewarding. There is a little bit a travel (1-2 times a month), so just enough to have different experiences but not so much that it takes over your life. Within a year at APT I have had tremendous opportunity to work with executives of large companies, having even presented in person to CEOs and CFOs. There is a lot of growth opportunity and I can continually ask for specific type of work I might want to get involved with. For the SF office in particular, the work space is relaxed and fun. We are still small enough where we really get to know each other and there are a lot of ways to be social with coworkers. We have office sponsored events several times a month in addition to the smaller more spontaneous hanging out. In the end, I truly believe in what APT is trying to do as a company, and that makes the work so much more meaningful. We are a software firm, but we really think about how business people will interpret our analytics. We are a consulting firm, but our recommendations are based on data driven results. We build well rounded people who don't just do their job, but get involved in other parts of the company, from recruiting, to product development, to marketing, to culture building.

      Cons

      APT could improve its recruiting to widen its candidate pool. There are sometimes obvious gaps in diversity. Luckily, there are various efforts in the works to try and tackle this. Not being in DC can sometimes be frustrating. We are increasingly growing as a global company and we need to think more about how to improve cross office communication, collaboration, and culture. We are definitely not a 9-5 job (I would say 50-55 hours is the average), and there are some later nights and stressful situations. Usually if you're staying late, though, it's with your team and for an important reason so everyone feels motivated to get the job done. We also are compensated enough to make it worth it.

      avatar
      Mastercard Response
      9y
      It’s wonderful that you are having such an enriching work experience as a Business Consultant. I hear you on widening our candidate pool - we do have work to create a more diverse employee population. But we are focused on it and recognize this is a gap. We are excited about the initiatives of our Business Resource Groups, such as the Women’s Leadership Network, PRIDE and the Latin Network and committed to taking action in recruiting to improve the diversity of our hiring efforts. And I agree, as we grow across the globe, maintaining our company culture is absolutely paramount and increasing our cross office collaboration and communication is as important as ever.
      2.0
      Sep 19, 2016

      Business Leader / Senior Director

      Business leader/senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great. Salary levels are fair. Been at Masercard close to 5 years now. This company used to be great to work for, but has slowly changed its working environment and culture for the worse.

      Cons

      Constant changes in process without really understanding whether the change drives efficiency. Management used to lead with a clear vision, value employees and an foster a pleasant, productive environment. It feels like all new leadership hired for the last 1-2 years is well-focused, but has a leadership approach that comes across as very dictatorial, lead by fear way, and for the most part extremely inefficient. Employees are squeezed year by year with more and more demands. This used to be a company that prides itself on work-life balance. Surely 3-6 years ago, it provided its employees with that great balance, but my work-life balance has slowly but surely diminished over the last 1-2 years. I spend more and more hours in the office lately working on demands that are non-constructive. Over the last year, I've had to give up my gym time, time with my family and even work during my paid time off. What happened, Mastercard? Where did your values go???

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