Mastercard reviews

4.1

82% would recommend to a friend

(7,781 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Free snacks, Work life balance, Good domain to work with . Etc. . No other pros, everything else is cons.

Cons

Very poor people management. They are not doing their job well. Just hiring does not fulfill everything but maintaining relationship and +ve environment within teams and members is highly required. Managers do not care about all these. Too much difference between what they actually say and what they follow/do. No technical activities, everything just show off

1.0
Jul 28, 2016

Business Leader

Recommend
CEO approval
Business Outlook

Pros

Great benefits Salary is very competitive comparing to the workload Non-challenging work hours with good work-life balance Decent support from regional and global teams

Cons

Very, very political especially at the country level Country manager. You need to do a lot of kissing up if you are in the country market. Favortism is common. If your direct boss loves you , you get the good accounts and all the supports. Your accounts will be the priority if the boss favors you. And any customer complaints will be ignored and in some cases. You will get tons of supports even in terms of new hires to help you do the jobs that you should have been able to complete yourself. If the boss doesnt like you, you get a ton of griefs. Company's benefits are discriminatly applied at country level. Same company....same position.....same country, but the country head can refuse to grant you certain benefits but not to your colleagues. Escalation and reports of inappropriate activities do not work, not in the reporter's favor.

Viewing 7150 - 7152 of 7,781 Reviews

Glassdoor has 9,483 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.