Mastercard reviews

4.1

82% would recommend to a friend

(7,780 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,780 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jul 2, 2016

Good employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lot of good people, well paid, lot of innovation, new thinking, great CEO, excellent talent development opportunities however poorly executed

Cons

Lot of management changes, strategy changes, people can get stuck in a team if one does not proper network connections

4.0
Jun 30, 2016

MasterCard is a "good" place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Wonderful Teammates Diversity and inclusion

Cons

Distinct differences in culture between the "old timers" - those employees from when MasterCard was a privately held company - and newer hires

1.0
Jun 30, 2016

Poor people culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pay is fairly competitive - Stable company with relatively rare layoff (not always a good thing - more below)

Cons

One one side... - Too many layers of job title, and climbing up seems to take priority than performing job responsibilities. - Titles seem to matter so much, people even over-inflate their actual title on social media. VP-level folks put SVP, others put 'Head' even when they're actually not. - In the regional office, diversity is basically nonexistent. People of the same racial background gang up together, and promotions often happen within these 'clusters'. - Reorganization happens like clockwork One the other side...: - Layoff (even performance based) rarely happens. Those with low performance stick around. There are people who continue to hang around the company for years without clear job description, and they work from home or leave early/come late 50% of the time. Sometimes they still get promoted if they happen to know which 'easy boss' has a headcount opening. - Many veterans who have been with the company for >10 yrs are not keen to learn anything new or get into tough discussions on how to address the global challenges - Professionalism is little enforced. Many unprofessional and unethical behaviors like yelling and screaming to subordinates, are tolerated.

Viewing 7168 - 7170 of 7,780 Reviews

Glassdoor has 9,480 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.