Mastercard reviews

4.1

82% would recommend to a friend

(7,771 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,771 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Very solid company in terms of financials and meeting Wall Street estimates. Global organization, so a good fit if you choose the right division within MC.

Cons

In San Carlos, I reported into Loyalty Solutions, which powers offers and solutions to banks and merchants. This division is EXTREMELY dysfunctional and according to some ex-colleagues (the few that remain), state that the new regime is even worse. MasterCard has the tendency to acquire companies and put those executives to manage the business, which continues to be a disaster. With HQ's in NY - you have 0 HR presence, no career trajectory, and a very disenchanting and awkward work environment.

4.0
Feb 23, 2016

Leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, trusted culture that lets employees get on with their job, good pension scheme, friendly people

Cons

People taking credit for others work, dead wood employees/ seniors to carry, internal expertise is often lacking and bought in, no career progression due to long tendered employees, office is usually empty

5.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company culture and value for employees. Abundant opportunity.

Cons

It's easy to have complacency set in, and hide behind processes. Lots of legacy talent that is yet to get caught up to customer first mentality. Institutional knowledge that stifles growth and scale is a big threat.

Viewing 7231 - 7233 of 7,771 Reviews

Glassdoor has 9,470 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.