Mastercard reviews

4.1

82% would recommend to a friend

(7,771 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,771 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Feb 12, 2016

Only for 3-5 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great salary and benefits (car, insurance, phone...), a real multinational company

Cons

Awful environment, very traditional and layered structure, the "job titles" and levels still count too much instead of ideas, everyone wants to report a positive image instead of reality, just to please the senior management...

1.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Health insurance, pension, wellness program. Relaxed office with perks like snooker table, games console, free coffee.

Cons

Disorganised. The term 'Agile' is thrown about but is seems to mean everyone working in completely undefined roles and working in a completely unstructured way. Expect to work on things that you weren't hired for - e.g., you might be hired as an app developer and then be expected to do DevOps or QA work as there is nobody serving that function. Meetings can go on for hours and sometimes involve the most senior people in the room shouting at each other. It markets itself as a software company but is far from it in reality.

1.0
Feb 10, 2016

Unprofessional Division within MasterCard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great talent in the San Carlos satellite office, especially on the Products & Platforms and Merchant Sales side of the business. MasterCard has great assets, and hopefully they'll bring the right management team to lead these efforts.

Cons

Excessive red tape. The biggest issue I had during my tenure was trusting management and HR. From my hire date, all the way through my exit from MasterCard, everyone complained about being promised x and getting y & z. Many disgruntled ex-colleagues and a few still remain at MasterCard, as they believe one day this culture will eventually change. The biggest problem with loyalty solutions is that they lack leadership and the key executives have limited or no knowledge leading their respective teams, which explains the revenue issues and huge turnover.

Viewing 7240 - 7242 of 7,771 Reviews

Glassdoor has 9,468 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.