Mastercard reviews

4.1

82% would recommend to a friend

(7,756 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,756 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jun 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people who work very hard. Good flexibility for work/life balance by working from home when necessary (apparently in most departments). Good opportunities to grow, if you're working for the "right" manager. Excelerated learning, if that's your goal to learn as much as possible very quickly.

Cons

The recent org changes have lifted senior management higher on the pedestal and the worker-bees left cleaning up the fallout of the changes. Too many managers who are horrible at managing people and don't care as they are protected by HR. HR supports management and are NOT there for the employee. Therefore no channel to voice issues. Even the people who do stand up and buck the wrong doing are quickly ushered away; or worse, labeled too messy. Conversely working from home is pertinent as you're worked all hours of the day, night and weekends. It is an unspoken expectation to respond to emails that are sent on a Friday night prior Monday morning. Not enough resources to do the amount of work that is expected with little to no notice. There is a constant contradiction of why processes are created and are necessary to have. When an employee tries to follow compliance processes and push back for substantial reasons that will have negative impact, management just overrides when escalated. There is no management support for their own words and process if the revenue is big enough to the bottom line and helps them reach their financial target for the year.

5.0
Jun 20, 2015

Great company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment and mentorship Company is very invested in your success

Cons

Long hours at times and tight deadlines can be stressful especially with travel thrown in

5.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Fabulous work environment with leadership that pushes team members to think creatively and share ideas openly

Cons

New competitors in the industry have forced the company to redefine product lines and support services globally

Viewing 7381 - 7383 of 7,756 Reviews

Glassdoor has 9,450 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.