Mastercard reviews

4.1

82% would recommend to a friend

(7,739 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,739 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
May 9, 2014

Uncompetitive in Canada

Recommend
CEO approval
Business Outlook

Pros

Come talented people Good industry to work in Good focus on innovation

Cons

Canadian leadership is incompetent Sales and client management teams are was behind market leaders, Amex and VISA Leadership not able to drive improvement

5.0
May 8, 2014

Great work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MasterCard has a lot of employees who know a great deal about the payment industry. The company is also investing a lot in the training of its staff. It's a great place to learn a lot. The company also has a great culture and most of its employees try to have a good work-life balance.

Cons

The location is not great. The company could have a more flexible work from home policy. There are a lot of meetings and a limited sense of accountability at times. It's sometimes challenging to act swiftly.

avatar
Mastercard Response
12y
Thanks for taking the time to review your experience thus far!
3.0
Apr 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The work was challenging; I was never bored. The on-site facilities (fitness center, cafeteria, company store) are new and well maintained. The 401(k) plan is 100% matched up to 6% of the employee salary: that's unheard of! The recent annual bonus and profit sharing amounts have been generous.

Cons

Never got a chance to be proactive. The project was based on 2 third-party software applications that were over-customized to perform tasks it was never originally intended to perform. The original installation was held together with Unix shell scripts and manual efforts assigned to the off-shore development team. Further enhancements continue to strain these delicately-balanced fixes. Immediate project management only got involved during a system incident (which occurred nearly monthly); otherwise, they were nowhere to be seen or heard from. Promotions did not appear to be merit-based, but whether you were a part of the good old boy network. Newer cubicles are now smaller: in my area, an aisle of 15 cubicles were resized to 19 cubicles.

Viewing 7522 - 7524 of 7,739 Reviews

Glassdoor has 9,433 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.