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      Mastercard

      Engaged Employer

      Mastercard reviews

      4.1

      82% would recommend to a friend

      (7,699 total reviews)
      avatar

      Michael Miebach

      87% approve of CEO

      81% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.6

      Senior management

      Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,699 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Jul 25, 2010

      thoughts on mastercard

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talented co-workers, fairly innovative, good benefits.

      Cons

      difficult to move professionally, management is weak

      2.0
      Jul 18, 2010

      Great potential

      Senior business leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great level of resources - Attainable goals make for good compensation - Financially solid - Successful at driving interchange income to issuers - Great consumer brand and reputation among consumers

      Cons

      - Putting the customer last - internal harmony more important than meeting customer needs - No concept of succession planning or people development - No growth roadmap - past growth came naturally as payments were digitized; now VISA is eating their lunch in debit and Amex is signing up their issuers - No merchant strategy; merchants go to court and to Washington to get heard. - Employees not recognized for contributions but rather for keeping their heads down

      4.0
      Jul 12, 2010

      Great Brand, Good working conditions but difficult environment to get things done

      Market leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everybody has heard of the company, you don't need to explain what your employer does. And for newbies to the industry, MCW does a great job of orientation and training new employees. The company offers good benefits and pay, though they have been pared significantly for new hires since 2007. The Purchase HQ and grounds are a beautiful place to work, but isolated if you're used to the bustle of Manhattan.

      Cons

      MCW is a remarkably bureaucratic environment and often hard to get things done in timely, efficient manner. For all the talk about acting with a sense of urgency, even a simple project can drag on for months--thanks to the "matrixed" environment, buy-in and consensus is required for just about everything, and is often an excuse for manager and lawyers who don't know anything to stick their fingers into your project. (In fairness, I've been told this is beginning to change under the new CEO who just came in.) But an awful lot of what I did was "meta"-work -- work we had to do to prove to somebody else in the organization why we should be allowed to do our real work our way.

      Viewing 7666 - 7668 of 7,699 Reviews
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      Glassdoor has 9,384 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.