Mastercard reviews

4.1

82% would recommend to a friend

(7,734 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Consistent work and outward brand image still favorable.

Cons

One of the most top heavy companies I have ever seen. Endless hiring of management with no foot soldiers to execute the job. Zero understanding of video production or what it takes to do great work. Constantly hiring unqualified agencies while the internal team is clueless. Highest turn over I have ever seen with my entire team quitting in the two years I was there, all replaced with cheaper and less experienced employees.

2.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Somewhat allows remote working, depending on role and location, but the policy is inconsistently applied across business units. Strong stock price.

Cons

Leadership stresses a culture of decency. It’s lip service. I’ve seen some of the most disgusting displays of rude behavior, including lying, at the senior management and executive levels. Inconsistent treatment of men and women still prevalent. Little diversity at higher levels of management and responsibility prevails.

3.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

The company is amazing for work-life balance, the pay was great. and you get a lot of freedom and management welcomes your thoughts and ideas. The people I worked with were great and we had a very diverse workforce with people from all over the world.

Cons

Ok the bad. While this is a great place to work over time the amount of bureaucracy just gets tiring. The way this place is organized is just insane with every group doing its own thing and every group having different rules to engage them. More than once I'd have a product ready but it could take months to get time from other teams to do their parts all the while I'm sitting in my status meeting rehashing the same stuff. waiting. Next, they are in a terrible position of trying to embrace modern processes for IT but desperately clinging to old processes that should have been let go years ago. They do innovate but also horde every legacy idea and it's a maze trying to wind through all that. There is also a bad habit of knee-jerk reactions to every little issue. Instead of letting us sit down and build a solution we were constantly tasked with patching up or slapping on another monitoring tool. And that comment about management welcoming your thoughts from the Pros? The line managers do but while you are entering it into the backlog they also will tell you it's going to sit there for years.

Viewing 130 - 132 of 7,734 Reviews

Glassdoor has 9,425 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.