Mastercard reviews

4.1

82% would recommend to a friend

(7,739 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,739 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Sep 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Great campus, initiatives, programs, work flexibility etc.

Cons

They have this beautiful facade mentioned in the PROS, to cover up the ugliness that happens inside. On my first day I was left in the lobby for several hours after my orientation.......I felt so unwanted the very first day. Why did they even hire me? As I waited i felt worthless, unwanted and regretted why I left my previous job to come to this unwelcoming place. Eventually i got up and told security of my situation and then they pinged my manager who was not in the office yet. It was the worst kind of handling and communication I experienced. I wondered how they handle big things when they cannot handle a simple task of welcoming / onboarding a new hire. Well, that was only the beginning of my misery. I have seen teams in India working at 2 am and 3 am. A project may be critical, still doesn't mean someone has to work or collaborate with peers in a different time zone at those ungodly hours on a regular basis. I was just appalled at the work life balance. Who on earth works during those hours on a regular basis? Who would sign up for that? This is one place I have heard the word decency or decency quotient at least once a day. Sad irony is, basic decency is lacking here, hence so much hype around decency. It's fashionable to talk about decency in the industry, nobody really knows or cares what's going on at the grass roots level. Shame on you Mastercard!! Some people managers are plain mean.....I don't know how they become people managers in Mastercard. Some of them don't even have basic ethics, for example- they don't even know how to respond to a conflicting meeting invite. Any decent person will politely decline or propose another convenient time. Instead the boss chose to reply in a mean/ humiliating/ threatening tone. Missouri is a show me state where one of it's office is located. Show me the Decency!!!!

1.0
Sep 24, 2020

Great company as long as you don't work in LAC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and volunteer work, even though they only participate in things that make them look good, not really what will benefit the community or region.

Cons

Management from ETL to SMT, ... career advancement is a joke if you are a woman. Mgmt will lie to you and block you from advancing in any other dept to benefit themselves. HR talks down to employees and intimidate people to take jobs or will terminate them...

Viewing 205 - 207 of 7,739 Reviews

Glassdoor has 9,433 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.