Mastercard reviews

4.1

82% would recommend to a friend

(7,741 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,741 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Cool products, good growth, great benefits, and brand recognition, able to move to new roles every year

Cons

Hierarchical (i.e. gate keeping, territory guarding), feedback not collaboration culture, old-school WFH infrastructure (i.e. Skype no video, stripped down Teams), path to promotion is unclear (there are people with a lot of experience with low titles), mostly South Asian and white leadership/workforce (they are all that are featured in internal comms). Product dev mostly starts in the US and then adapted to the regions (common but problematic given it's mostly white people speculating on regional needs and making them sell these products)

4.0
Oct 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Great compensation & benefits, solid career opportunities and outstanding work/life balance. For culture - read Cons.

Cons

The case for gender equality in technology and leadership roles is strong at Mastercard, but the progress on the ground seems to be slow. Our leaders talk about gender inclusion, folks in Diversity & Inclusion office talk about it, and I am pretty sure that my salary is equal to everyone else in my group. Still, the culture, especially in O&T can be discouraging. I have some outstanding male colleagues but other ones are little old fashioned. I was at a meeting where a male coworker told me to 'stop whining' after I asked for further clarifications. In another situation, it was suggested I was 'rude or aggressive' when a male coworker in a similar situation was labeled 'assertive'. I am often asked to complete a 'non-glamourous' type of work like formatting and comparing data in two excel sheets, although I'm a technology SME. And, ironically, women too can contribute to this culture. O&T is a heavily male-dominated organization, and although it's a highly innovative group, it can leave a woman feeling powerless. I don't know if things fair better in the East or West coast offices, but O'Fallon can do better.

2.0
Oct 22, 2019

Don't spoil your life and passion for Money

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well. Good name for Resume. Financially strong. Good career progression for the first 2.5 years at lower levels. Opportunity to travel. You work with people across the globe. Work on the latest tech. Cafetaria is full of inventory. Horizontal curve to switch within teams. Global incentives.

Cons

Highly bureaucratic. No cab services. No Life, only work, you are asked to work late hours and overtime, up to 60 hours in a week. Managers don't care about your life, the only thing matters in revenue, utilization, and margin. During the holidays/leaves/weekends they call you to work. Hazardous, people get easily sick. Medical Insurance isn't sophisticated.

Viewing 211 - 213 of 7,741 Reviews

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