Mastercard reviews

4.1

82% would recommend to a friend

(7,741 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,741 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jun 14, 2024

Decline in leadership and work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

bonus, 401k, vacation/sick/holiday time off, sometimes good work/life balance depending on the team

Cons

Lack of trust in employees and micromanagement, repeated re-orgs and silent layoffs, strict RTO policy along with insufficient office space, lack of leadership and direction from upper management, pooled hiring interview processes for some positions

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Mastercard Response
2y
Thank you for taking the time to share your feedback about your experience working at Mastercard. We value all feedback from our former employees, as it helps us identify areas where we can improve and ensure the best possible working environment for our current and future employees. Your insights are appreciated and will be considered as we continue to evolve our workplace practices.
1.0
Jun 4, 2024

SVP Products & Engeneering

Recommend
CEO approval
Business Outlook

Pros

Dynamic industry, and fast-paced evolution of the payments technology and market, with rapid growth.

Cons

Internal culture evolution does not prioritize results-based performance. Processes favorable for internal political career progression.

Viewing 235 - 237 of 7,741 Reviews

Glassdoor has 9,435 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.