Mastercard reviews

4.1

82% would recommend to a friend

(7,741 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,741 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is ok, pay rises are not o.k Pension People are amazing (which are left, lots of amazing people have moved on, see cons) Some people managers are superb

Cons

Tiny percentage pay rises Lack of promotional prospects SAFE AGILE, causes delayed delivery, over a longer period at great costs and expense. The best people leaving or being made redundant as a result of SAFE AGILE Forced working from the office for 3 days minimum per week. 2 was fine! Ignorant management, ignoring the SAFE AGILE constant failures. Offshore workers making a real mess of things to save a few £ "Yes men/ladies" need only apply

2.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Most of the people are superb, helpful and will do anything to get the job done. The teams collaborate extremely well and are only let down by the poor tools enforced on them to use! Fantastic benefits, a great pension and the pay is satisfactory although the pay rises are not.

Cons

SAFE AGILE is turning the business into a complete joke. One individual has already stated that they have seen additional support costs of over £2 Million due to SAFE AGILE or "PPA" as its known being unable to deliver in a timely manner. Cost such as these were never needed prior to SAFe being implemented. I was made redundant for financial reasons but it's ok for these additional costs to spiral because people haven't got the courage to speak up and say THIS DOES NOT WORK. Middle management are too scared to actually admit this. If you have a voice here they will get rid of you!

Viewing 253 - 255 of 7,741 Reviews

Glassdoor has 9,435 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.